Our free trial lets you explore any of the plans and add-ons that we offer - free for 14 days, no credit card required. When you are satisfied that Barkers is beneficial to your business, you will need to enter payment details in order for your subscription to commence automatically. Otherwise, your account will become inactive and there will be no hidden charges.

Absolutely! If you are moving from an existing software provider, we make this transition easy for you with our import feature. Simply download our free template available within the platform which is in the form of an Excel spreadsheet, populate your customer data, and upload it to Barkers.

We take data security very seriously here at Barkers. There’s no need to worry about ever losing your data - we make this a thing of the past with our automatic daily backups, which leaves your business in safe hands.

Certainly! You can access Barkers on any device capable of connecting to the internet, at any time (e.g. iPhone, iPad, Android phone, tablet, laptop, computer). That is the beauty of Barkers being a cloud-based platform!

Yes, of course! Our booking request system allows your customers to request an appointment directly from your own website, which you can then approve through the Barkers platform yourself.

Our support team is available during standard business hours, 7 days a week. We do not offer phone support, however all of our customers have access to live chat and email support, as well as our Help Center which includes a variety of training videos and articles!

Yes, of course! In fact, we encourage this. Every feature request from a customer is a valuable opportunity to improve our service and as a result, help your business to succeed. The best part is, we don’t charge a cent for building new features. Just drop us a line via email or through the live chat widget - we’re all ears!

Each plan includes a relevant number of free text messages for the target business size. If you use more than the free quota, you will simply be *charged per additional message. We constantly analyse how our customers use each plan, and will continue to adjust our plans accordingly.

*Customers on the starter plan will be charged 15 cents per additional message.

*Customers on the professional plan will be charged 12.5 cents per additional message.

*Customers on the business plan will be charged 10 cents per additional message.